What is the best way for students to attempt to purchase resources for their Australian/New Zealand course?
The best way for students to purchase their resources is online at cengagebrain.com.au/shop, if they have a credit card with an Australian or New Zealand billing address.
Students in China with a credit card that has an Australian/New Zealand billing address can attempt to purchase eBooks and online study tools including
MindTap, OWLv2, WebAssign and more that have been prescribed or recommended for a course in Australia or New Zealand.
What if students in China do not have a credit card with an Australian/New Zealand billing address?
If a student in China does not have a credit card with an Australian or New Zealand billing address, they must contact Cengage Asia Customer Service to process their purchase:
Please email the following information to
The student’s full name
The student’s email address
Title and ISBN of the Cengage study resource to be purchased
The student’s learning institution
The country where the student is located
The unit code of the student’s class
What about printed textbooks?
It is our understanding that inside China the closure of roads and highways, restrictions on workplaces opening, and requirements for employees to self-quarantine, will inhibit the deliverability of printed textbooks to students there.
Cengage recommends purchasing an eBook for immediate access to the recommended or prescribed resource.
My course is using an eLearning platform this semester instead of a book. Can these be accessed from China?
Cengage eLearning platforms including MindTap, OWLv2, and WebAssign, can function as designed when accessed from China.
Students should purchase their access using the courselink provided by their instructor. To attempt to make a purchase, students will need a credit card that has an Australian/New Zealand billing address.
If your institution is using a Learning Management System (LMS) e.g. Moodle, Blackboard, Canvas, Brightspace, in addition to a Cengage resource please check with your institution regarding access to that platform from outside Australia and New Zealand.
I was given a discount code for purchasing Cengage resources this semester. Will it work from China?
Yes, Cengage discount codes will be applied to sales of eBooks on cengagebrain.com.au/shop or when purchasing access to an eLearning platform using an instructor-provided courselink.
To attempt to make a purchase, students will need a credit card that has an Australian/New Zealand billing address.
My course resources are integrated into my institution’s Learning Management System (LMS) e.g. Moodle, Blackboard, Canvas, Brightspace, this semester. Can enrolled students who are in China access the resources?
Instructors will need to check with their institution’s LMS administrators, as Cengage has no control over whether or how an LMS can be accessed from China.
I have another general question about purchasing or accessing Cengage resources
Please check our general student FAQs at cengagebrain.com.au/shop/faq-page