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Customer Service
Technical Support
Accounts
Our friendly Customer Service team are on hand to help you no matter what your query. If you have an existing order you’d like to track, or simply don’t know who to contact, you’ve come to the right place.
Our phone lines are currently closed. For assistance please email us via the form or email address given below. If you are following up on an order, please note that deliveries are still occuring during this time, see our delivery page for more information.
AU NZ
anz.techsupport@cengage.com
AU 8am - 4:30pm (AEST / AEDST)NZ 10am - 6:30pm
For technical queries regarding our products or services, our highly experienced technical team is on hand to help. Please be sure to include full details of the products and/or services you’re using to ensure a quick resolution.
Please note, our office will be closed for the Victorian public holiday on Friday 27th September. During this time, please submit your query via email and we will endeavor to get back to you as soon as possible
If your query relates to the payment of an invoice, or you’d like information about opening a credit account, our friendly accounts team are here to help.
anz.accounts@cengage.com
AU 7am - 5pm (AEST / AEDST)NZ 9am - 7pm