When will I receive my order?
Due to the impact of COVID-19 on flight availabilities, we are currently only able to ship to NZ twice a week. This means all NZ orders may take 3-5 working days longer than our standard shipping times - quoted below - to reach you. We’re sorry for any inconvenience caused and appreciated your patience during this time.
Orders are dispatched from our Sydney warehouse. Delivery times will depend on whether your item(s) are currently in stock. Orders received before 12pm AEST will commence processing the following working day.
The approximate delivery times below include packing and dispatch.
Location | Metropolitan Areas | Country Areas |
NSW | 3 working days | 3 - 5 working days |
ACT | 3 working days | 3 working days |
VIC | 3 working days | 4 working days |
QLD | 3 working days | 4 - 9 working days |
SA | 4 working days | 5 working days |
TAS | 6 working days | 6 - 7 working days |
NT | 8 working days | 7 - 9 working days |
WA | 6 working days | 7 - 10 working days |
NZ - North Island | 5 working days | 5 - 8 working days |
NZ - South Island | 6 working days | 6 - 9 working days |
If your order has not been received within the above time frames, please contact Customer Service and quote your order number.