1 An overview: What is management?
2 How organisations developed
3 Types of organizations
4 A review of the external environment
5 The role of organisational culture
6 The job of managing
7 Planning
8 Controlling
9 Organising
10 Managing versus leadership
11 Motivation
12 Problem solving and decision making
13 Globalisation
14 Ethical issues and social responsibility
Paul Rose has taught and written about marketing for the last two decades in both New Zealand and Australia. This has included course development and construction, course notes for distance learning programmes, textbooks in sales, sales management, advertising, marketing, marketing management and pricing as well as other related topics. He is a consultant to a wide range of local and international organisations and lives in Auckland