Introduction
Unit 1: Business activity in New Zealand
Unit 2: Big idea 1: Risk-taking, innovation and the importance of creativity in business enterprise
Unit 3: The importance of aims and objectives
Unit 4: Stakeholders
Unit 5:The external environment
Unit 6: Big idea 2: Sustainability
Unit 7: Big idea 3: Corporate and social responsibility (CSR)
Unit 8: Business success
Unit 9: Business formation
Unit 10: Source of finance
Unit 11: Business planning and decision-making
Unit 12: Financial records
Unit 13: The cashflow cycle
Unit 14: Controlling financial information for reporting and decision-making
Unit 15: Market research
Unit 16: The marketing mix
Unit 17: The production process and supply chain
Unit 18: Growth Strategies
Unit 19: Organisational structure
Unit 20: People in business: Entrepreneurs, leaders and managers
Unit 21: Communication
Unit 22: Motivation
Unit 23: Organisational Culture
Unit 24: Recruitment
Unit 25: Rights and responsibilities of employees and employers
Unit 26: Trade Unions and employer associations
Unit 27: Globalisation
Appendix A
Extended Case studies
• Afterglo
• Whale Watch Kaikoura
• The Internet and New Zealand business: Opportunities and challenges for retailers
• Air New Zealand
Appendix B
Sample examination questions
• External Achievement Standard 90837 and 90838 (Level 1)
• External Achievement Standard 90843 and 90844 (Level 2)
Glossary
Index